Apps from Monzo and Starling are simply way ahead of Lloyd’s and other banks both in design, user experience and the information they provide within the app. It needs a complete design overhaul as it’s now looking very very dated and we still have no support for native screen sizes 3 years after the 6+ was released. Over the last year I’ve become more demanding expectations wise and this app is no longer making the grade for me. ~ EmmaĪ good functional app that does the basics of banking, however times are moving on and as we become more reliant on banking apps it’s clear that legacy banks are struggling to keep up. We work hard to ensure our app is accessible and user friendly, and we provide regular updates to improve security and enable new features. When I was the victim of fraudulent activity, they were so quick to sort it and reassure me, which is so important when worried I’d be losing money. Real, helpful people - and you can actually SPEAK to someone quickly, rather than jumping through hoops of automated “FAQ” on the phone. In addition (because so many other reviewers address this, even though I don’t think it’s very relevant!) the Lloyds team is simply fantastic. I barely use online banking on desktop because it’s so accessible through the app, and it’s allowed me to easily manage my finances. Every update brings another useful change. It allows you to do everything you’d like to very quickly, such as making transfers or depositing cheques. I never voluntarily write reviews, but was so surprised at the negative comments I felt I had to! I love the Lloyds app, it’s easy to use, log in, and functional. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.īrilliant app - can’t understand the bad reviews! 2065), registered office: 25 Gresham Street, London EC2V 7HN). Lloyds Bank plc (registered in England and Wales (no. Save the Change® is a registered trademark of Lloyds Bank plc. Terms and conditions apply.Īpple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).Įveryday Offers is available to Lloyds Bank UK personal current account customers, excluding Basic Account holders, aged 18+ with a debit/credit card who bank online. Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services. Your phone’s signal and functionality may affect your service. Be wary of any message that differs from this – it could be a scam. Any texts we send will come from LLOYDSBANK. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Using our app won’t affect how we contact you. We use the latest online security measures to protect your money, your personal information and your privacy. Ě Lloyds Bank personal, Lloyds Bank Islands personal, or Sterling international account.The phone number that you’ve registered with us.You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’. Quickly find and view transactions and statements.Ğasily request a new card, report lost or stolen cards, freeze them and order replacements.Receive notifications about payments and spending insights on your current account.Send money securely outside the UK or in a foreign currency.Get your Travel Money delivered for free to your home or local branch.Ğasily transfer money and make payments to UK and international accounts.Set up Direct Debits and standing orders.You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more.Manage your account – check balances and pending payments.Log on quickly and securely with Touch ID, Face ID or three characters from your memorable information.Our app is fast, convenient and secure – keeping your bank details private at all times. Join millions of customers who use this app for simple and safe everyday banking.
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